Shaping Transit Service That Moves With Our Community
Comprehensive Operational Analysis (COA)
In 2026, CATA will conduct a Comprehensive Operational Analysis, known as CATA’s Road Ahead: Shaping Transit Service That Moves With Our Community. This year-long process will evaluate CATA’s existing transit services, including both fixed-route and demand-response, to identify opportunities to improve efficiency, grow ridership and reduce barriers to mobility.
Communities change over time and transit services must evolve alongside them. With input from riders and community members, CATA’s Road Ahead will guide future transit services to better support how people live, work, learn and travel throughout the region.
CATA provides public transit across metropolitan Lansing, including all of Ingham County and portions of Eaton and Clinton counties. This project will also explore opportunities to better align transportation services with partner agencies to support regional mobility for residents, employees, students and visitors.
Pop-Up Events
As part of CATA’s Road Ahead, CATA will host pop-up events later in January to connect with riders and community members. These events provide an opportunity to speak with CATA staff and the project team, ask questions and share feedback to help inform the future of transit services.
Upcoming pop-up events include:
Tuesday, Jan. 27, 2026 2 p.m. to 5 p.m. CATA Transportation Center 420 S. Grand Ave., Lansing
Wednesday, Jan. 28, 2026 9 a.m. to 12 p.m. MSU-CATA Transportation Center (Ramp 1) 592 N. Shaw Lane, East Lansing
Individuals requiring special accommodation should contact CATA Customer Experience at 517-394-1000. CATA will make every attempt to provide reasonable accommodation for requests received by 5 p.m. Friday, Jan. 23, 2026.
Take Our Survey!
We greatly value input from riders, residents and stakeholders. Please take 5–10 minutes to provide your feedback on CATA’s existing services and share ideas for improvements. Your input will help guide recommendations to shape transit service that moves with our community.
Take the survey here.
For questions, contact CATA Customer Experience at 517-394-1000 or info@cata.org.