By Dan Goodemoot, Director of Information Technology Services

A half-century after its founding, CATA is leading the way with technological advances that improve customer experience and safety, while enhancing accessibility, reliability and efficiency. From CATA’s initial trials with electric vehicles in 1973, to the modern hybrid buses that dominate the fleet today, CATA embraces innovation as a guiding principle.

Adopting new technologies that improve the transit experience for CATA riders is always a top priority.

Tech Upgrades:

An interview with Community Advocacy Officer Aaron Abbott: By Sam Soliz, Marketing Manager

It’s official, folks.

On Sunday, March 6, the new McLaren Greater Lansing hospital will open its doors for service. The 46,000-square-foot facility will host the health care services provided by the decommissioned Pennsylvania and Greenlawn hospitals.

Follow the steps below to access the hospital via CATA.

Plan your trip

Imagine for a moment you’re heading into work. You’re a CATA Customer Experience Representative and today you’ve got a shift at the downtown station. You walk through the atrium doors and make your way over to the booth and smile at the others already answering ringing phones – you know it’s going to be a busy day – but a good one. Lost and found, trip planning, bus tracking, Indian Trails, detours, departures and arrivals, paratransit, where to go, and what to do for anything and everything CATA – you know it all, even creating new stops.

While meeting the mobility needs of our community is a main focus at CATA, we also aim to provide meaningful work experience to emerging young professionals. The CATA Marketing Department currently employs two interns who are gaining valuable work experience right here in our office, or remotely for the time being. 

One of the best ways to fight the winter blues? Explore local activities with family and friends! Here are some of our favorite ways to enjoy Greater Lansing in the colder months:

Collaboration and innovative ideas are part of what makes our team so special – especially when they’re least expected. 

Nick Zickefoose, a customer experience representative at CATA, saw a need in the community and set out to fulfill it. 

CATA Customer Experience Manager.

That may be Margaret Stephen’s job title, but others call her the heart of the customer experience department.

“Her understanding, her love … she goes beyond what a supervisor is supposed to even care about,” said Schuyler Brown, a member of the customer experience team. “In any situation where we need her, she’s right there. She’s got our backs.”