Validation Policy

  • Only Verified users can submit their ID number and can purchase immediately
  • Unverified users must upload a valid ID document and wait 1–2 business days for email validation before purchasing their discounted passes
  • All users can purchase normal passes directly, regardless of their verification status
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  • Security and Privacy

    We do not share or sell your personal information. View our privacy and security statement for details

  • Terms

    All passes are non-transferable, non-refundable, and subject to CATA rules. Lost or stolen passes will not be replaced. CATA reserves the right to revoke passes at any time

Contact Cata

We detail our promise to the community, outlining the Mission, Vision, Goals, and Values that drive every decision

Customer Care Service at

517-394-1100

Work Timings

8 AM to 5 PM

Available From

Monday-Friday