Beyond the Bus

CATA continues its commitment to improve customer experience by introducing new ways to pay for a ride. After upgrading fareboxes in the spring of 2022, CATA is now focused on contactless payment options, which will be rolled out in two phases:

Phase I - Mobile Pay App (Fall 2024)

CATA will launch a new payment app. CATA Mobile Pay will be the first of the new contactless payment options, allowing riders to pay for bus rides directly from their smartphones. Mobile pay features will also be integrated in the Transit app.

Phase II - Smart Cards, Contactless Credit Cards and Stored Values in App (Winter 2024)

Riders will have access to smart cards and the ability to use their contactless-enabled credit cards with 'tap and go' functionality. Stored values will also be an option for easier fare payment.

CATA aims to offer payment options that cater to all riders' preferences. For those who prefer existing payment methods, rest assured that cash and traditional passes will still be accepted and available for purchase. Smart cards, offering a new way to pay, will be available at major local retailers, vending machines and through the new mobile pay app.

This content has been published in the 2024 Community Report.