CATA Rural Service
Rural Service provides demand-response rides for residents in outlying areas of Ingham County. Riders connect to other CATA services at Meijer in Mason or Meridian Mall in Okemos
Service Changes Effective Aug. 24, 2026
Beginning at the start of service Aug. 24, 2026, the following service changes will be implemented:
- The City of Mason will be added to the service area, incorporating the former Mason Redi-Ride service area into the CRS zone.
- Monday-Friday service hours will be extended, beginning earlier at 6:30 a.m. and ending later at 6:30 p.m.
- Saturday service will be added from 7 a.m. to 5 p.m.
- Same-day trips will be available to schedule up to four hours in advance. Pickups may be available sooner than four hours depending on service availability.
- The distance-based fare for trips over 10 miles will be removed, pending CATA Board approval.
- If approved, all trips within the CATA Rural Service will have a fare of $2.25 regular and $1 discounted.
Service Overview
Rural Service is a demand-response service that connects residents in Ingham County’s outlying areas with other CATA services. Residents in the southern half of rural Ingham County are generally transported to the Meijer in Mason to connect with other CATA services. Residents in the northern half travel on Rural Service to the Meridian Mall in Okemos, where they connect to other services. Some exceptions apply.
One-way regular fares range from $2.25 to $3.25 based on the length of the trip. Discounted fares range from $1.00 to $1.50 for individuals showing eligible ID cards.
Service Hours:
Mon.-Fri. 7 a.m.-6 p.m.
The CRS phone line is open
- Mon.-Fri.: 6:30 a.m. to 5 p.m.
- Sat. & Sun.: 8 a.m. to 5 p.m.
Call 517-394-CATA (2282) to reserve your ride.
To Schedule a Ride
Scheduling Information:
Trips must be scheduled by 5 p.m. the day before your trip.
- You can book your trip up to seven days in advance.
To Cancel a Ride
- Rides must be canceled at least four hours before the scheduled trip.
- Trips scheduled before 10:30 a.m. must be canceled by 5 p.m. the day before.
- Trips scheduled before 10:30 a.m. on the day after a holiday must be canceled by 5 p.m. on the day before the holiday.
- Failure to follow the cancellation procedure will result in penalties in accordance with CATA's no-show rules.
Audio Schedule for CATA Rural Service (CRS)
Download CRS audio schedule (5.9 MB MP3). Looking for audio schedules for other routes? Access all audio schedules on our Disability Services page.
Cameras on Board Paratransit Vehicles
In April 2018 CATA contracted with Transdev, an international public transit services company, to assist with transporting CATA’s paratransit customers. With this new partnership comes a new initiative—cameras on board. For the safety of our drivers, passengers and community, all small buses and minivans operated by Transdev will be equipped with technology that records audio and video of activities occurring inside and/or outside the vehicle. This technology is powered by Lytx in partnership with Transdev and CATA.