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CATA Rydz — Your link to more places

Serving as a first-mile, last-mile mobility service, CATA Rydz is an on-demand, microtransit solution that connects Greater Lansing’s transit riders to the region’s public transportation services and destinations. Catch a flight, get to work or experience more — from downtown Lansing to the tri-county region — all from the convenience of the app. 

Booking your trip is better with CATA Rydz

  • Download the app, available in the Apple App Store and Google Play.
  • Book your ride on your smartphone by indicating your pickup and drop-off addresses
  • Indicate the number of passengers riding with you
  • Get picked up at the designated location within one of the established Rydz zones
  • Connect with and transfer to the nearest participating transit service provider, or continue to your destination within that zone

Upon booking your trip, you will receive an estimated vehicle-arrival time and the exact location where the driver will pick you up. The arrival time will update as the vehicle makes its way to you. When your driver arrives, board the vehicle, pay your fare or present your transfer slip as payment. There may be other passengers on board, requiring a few additional stops, but your trip is always tracked in real-time so you will know exactly when you will reach your destination.

CATA Rydz Zones

Currently, there are three established zones served by CATA Rydz:

MSU/Lansing Airport — operates 4 a.m. to 12 a.m. 7 days/week

Travel to and from the Capital Region International Airport and MSU with CATA Rydz. Service extends across campus and beyond with nine convenient locations

Downtown Lansing — operates Mon-Fri: 5:30 a.m. to 8 p.m./Sat & Sun: 9 a.m. to 8 p.m.

Book a trip with CATA Rydz when your downtown location is just too far from a bus stop.

Delta Township — operates Mon-Fri: 5:30 a.m. to 8 p.m./Sat & Sun: 9 a.m. to 8 p.m.

Go anywhere within the established zone or connect to the region’s transit services with CATA Rydz.

Frequently Asked Questions

How much does a ride cost?

A regular one-way trip on CATA Rydz is $1.25. Seniors, students, Medicare cardholders and persons with disabilities qualify for the discounted rate of 60 cents per one-way ride. Veterans ride free of charge.
 

The cost of your ride will be confirmed before you accept the ride.

How do I receive the discounted rate?

When downloading the app, go to your account details, select special setting and choose the type of discount that applies to you.

How do I pay for my ride?

Rides will be charged to your credit or debit card if you’ve added the information to your account. Otherwise, pay with cash (exact amount) upon boarding the vehicle. Drivers cannot make change.

Do I have to pay a second fare when transferring between CATA Rydz and another service such as CATA fixed route or EATRAN Connector?

When transferring between CATA Rydz and CATA fixed route, you do not have to pay a second fare.
 

If you are transferring from a CATA fixed route to a CATA Rydz trip at the CTC in the downtown Lansing zone, or from Walmart or LCC West in the Delta Township zone, the app recognizes that you are transferring and will not charge for the ride.
 

If you are transferring from CATA Rydz to a CATA fixed route, request a free transfer from the CATA Rydz driver. Present the transfer to the driver of the fixed route upon boarding. If you need to take more than one fixed route to reach your destination, you can request another transfer.
 

When transferring between CATA Rydz and EATRAN Connectors at Walmart on Marketplace Blvd, you will be required to pay two fares — $1.25 (60-cent discounted) for CATA Rydz and $2 ($1 discounted) for Charlotte or Grand Ledge Connector. Transfers will not be issued between these services.

The app says my pickup location is out of the service zone and I need to choose a location on the map or type another address. What does this mean?

The location you have entered is not within a microtransit zone. In order to book a trip on CATA Rydz, you must be picked up in one of the zones or at the Capital Region International Airport. In order to see the zones relative to your location, zoom out on the map.

Will my ride be shared?

Depending on other ride requests and the location of the vehicle, your ride may be grouped with other riders headed to similar destinations.

How will I know my ride is on the way?

You can track your ride on the app. You will be able to see updates as your ride approaches. If you provide your mobile number in your account, you can also receive text alerts when your ride is on its way.

What is the average wait time?

The average wait time is approximately 15 minutes and will vary based on traffic conditions, your location and demand.

Can I reserve rides in advance?

Rides cannot be reserved in advance. All CATA Rydz requests are on an on-demand basis.

Will the vehicle be wheelchair-accessible?

All CATA Rydz vehicles are wheelchair accessible and can accommodate walkers, scooters and similar devices. Let us know you require wheelchair accessibility — go to your account, select special setting and indicate wheelchair accessibility.

Is CATA Rydz available on holidays?

CATA Rydz will not operate on the following major holidays:

  • New Year’s Day
  • Easter Sunday
  • Memorial Day
  • Independence Day
  • Labor Day 
  • Thanksgiving Day
  • Christmas Day

CATA does offer limited advance-reservation service from 8 a.m.to 4 p.m. within the Spec-Tran service boundaries on the following holidays:

  • Easter Sunday
  • Independence Day
  • Thanksgiving Day
  • Christmas Day

Learn more about limited holiday service at www.cata.org/holidays.

Need additional information?

Please feel free to contact Via Customer Service at +1 517-686-6644 or 
support-CATA-Rydz@ridewithvia.com