In compliance with Title VI of the Civil Rights Act of 1964, CATA operates all of its programs and provides public transportation services without regard to race, color, and national origin. More generally, all CATA public transportation service is provided without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, marital status, or mental or physical ability that can be accommodated reasonably. Anyone who has a discrimination complaint against CATA or a subrecipient should contact CATA Customer Service at 517-394-1100. Formal complaints should be in writing and mailed to:
Attn: Assistant Executive Director
Capital Area Transportation Authority
4615 Tranter Street
Lansing, MI 48910
CATA may request further information and will respond with an appropriate resolution.
Formal complaints may also be initiated by filing a complaint with the Federal Transit Administration Office of Civil Rights or the Michigan Department of Civil Rights.
Additional information on the non-discrimination obligations of CATA or its subrecipients may be requested from CATA's Assistant Executive Director at the above address or by telephone at 517-394-1100.
Dated: June 4th, 2009
By: /s/ Sandra L. Draggoo
Sandra L. Draggoo, CEO/Executive Director