Your Rights and Title VI



Pursuant to federal requirements under Title VI and Executive Order 12898 on environmental justice principles, the CATA Board of Directors is adopting a policy to define when a proposed significant service or fare change would have a disparate impact on members of a group identified by race, color, or national origin or disproportionate burden on low-income persons.

CATA has developed a draft policy that revised Policy #604, Service and Route Changes. The draft policy is available for review below. Interested persons or groups can also obtain a copy by emailing (use “Title VI Policy” for the subject) or mailing CATA Title VI Policy, 4615 Tranter Street, Lansing, MI 48910.

Persons or organizations may comment on the draft policy in writing on or before June 16, 2017, to CATA at the address above or by email to (use “Title VI Policy” for the subject).

Policy #604


It shall be the policy of the Capital Area Transportation Authority Board of Directors to provide public transportation to the residents of the governmental units that comprise the Authority.  The form and level of the Authority’s services shall be determined by public need and the resources available to the Authority and funding sources.

Management may adjust service levels and routes from time to time to provide appropriate service.  Such changes will be done in accordance with state and federal laws and regulations and the CATA Title VI Program.  When significant changes are required because of changes in transportation needs, availability of resources or other factors, administrative staff shall conduct an equity analysis of proposed changes and alternatives under the CATA Title VI Program, including review of any disproportionate burden or disparate impact of effects of the changes, if any.  Staff will provide the public with the opportunity to give input.  Staff will report to the Board on the equity analysis and comments received from the public and will present its recommendations as an information item.  For purposes of this policy, a significant change is defined as a 25% change in service miles or passengers being affected.


     Disproportionate Burden

Disproportionate burden occurs when a fare or major service change inequitably affects low-income populations.  A determination of disproportionate burden shall be made if the effects of a major service change borne by the low-income population, both adverse and beneficial, are not within 20 percentage points of the effects borne by the non-low-income population.


Disparate Impact

Disparate impact occurs when a major service change disproportionately affects minority populations.  A determination of disparate impact shall be made if the effects of a fare or major service change borne by the minority population, both adverse and beneficial, are not within 20 percentage points of the effects borne by the non-minority population.

Adopted:        07/17/1985
Amended:      07/19/2006


In compliance with Title VI of the Civil Rights Act of 1964, CATA operates all of its programs and provides public transportation services without regard to race, color, and national origin. More generally, all CATA public transportation service is provided without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, marital status, or mental or physical ability that can be accommodated reasonably. Anyone who has a discrimination complaint against CATA or a subrecipient should contact CATA Customer Service at 517-394-1100. Formal complaints should be in writing and mailed to:  

Attn:  Assistant Executive Director
Capital Area Transportation Authority
4615 Tranter Street
Lansing, MI  48910  

CATA may request further information and will respond with an appropriate resolution.

Formal complaints may also be initiated by filing a complaint with the Federal Transit Administration Office of Civil Rights or the Michigan Department of Civil Rights.  

Additional information on the non-discrimination obligations of CATA or its subrecipients may be requested from CATA's Assistant Executive Director at the above address or by telephone at 517-394-1100.  

Dated: June 4th, 2009                

By:  /s/ Sandra L. Draggoo   
Sandra L. Draggoo, CEO/Executive Director