ADA Complaint

Capital Area Transportation Authority is committed to providing customers with safe and reliable transportation services. To file an Americans with Disabilities Act or ADA complaint or comment, please complete and submit this form which will be forwarded to CATA’s Paratransit Supervisor.

You can also download the ADA Complaint Process & Form, open in a PDF reader, fill out the form and send to paratransit@cata.org. 

Paratransit Comment Form

Section 1: Type of Comment

Section 2: Contact Information

Section 3: Comment Details

Section 4: Follow Up