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Pay Your Way

From cash to contactless — ready to ride

CATA offers flexible, convenient ways to pay your fare—so you can ride your way. Choose from traditional options like cash and passes, or use contactless payments including tap-to-pay credit and debit cards, mobile wallets such as Apple Pay and Google Pay, mobile apps like Transit and CATA Mobile Pay and Prepaid Fare Cards, which are coming soon. Payment options are available across CATA services, though availability may vary by service.

For fare information and pricing, visit the Fare Information webpage.
 

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NEW: Debit or Credit Card, Phone or Smartwatch

Tap a debit or credit card, phone or smartwatch. Any Visa, Mastercard, or debit card will be accepted, as well as Apple Pay and Google Pay on a compatible smartphone or smartwatch. Just tap the card, phone or smartwatch on the vehicle validator or tablet. Usable on all services except Shopping Bus. Fare discounts are not available. 

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NEW: Mobile Apps

Manage tickets and accounts digitally in Transit app or the CATA Mobile Pay app. Purchase tickets or add funds directly in the app. When boarding, just scan the digital ticket on the vehicle validator or tablet. Discounts are available for accounts with entitlements. 

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Purchase Passes

Purchase passes in person or online. Riders of fixed-route buses should choose a magnetic stripe pass, available in single-ride, 10-ride, and unlimited ride options. Those using Spec-Tran, Redi-Ride, Rural Service, or Connector services will need a punch pass, which covers 10 one-way rides. Spec-Tran also offers a four-ride punch pass for added flexibility.

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Using Cash

Pay with cash when boarding. Cash is accepted on all CATA services. Simply deposit bills or coins into the farebox or hand it directly to the driver. Fareboxes accept $1, $5 and $10 bills as well as all U.S. coins up to 25¢. Drivers cannot make change. If Change is required, a CATACash Card will be issued. 

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COMING SOON: Prepaid Fare Card

Buy and load prepaid fare cards. Prepaid Fare Cards are accepted on all services except Shopping Bus and CATA Rydz. Cards can be purchased at any CATA facility and can be reloaded at CATA facilities and select stores. To use, just tap the Prepaid Fare Card on the vehicle validator or tablet. Discounts are available for cards linked to Transit app and CATA Mobile Pay accounts.

Fare Payment FAQs 

CATA offers numerous ways to pay your fare.  The Q & As below provide details about each fare type so you can choose the option that works best for you. 

Which payment option is right for me?

  • I want the fastest, easiest option. 
    • Use a contactless credit or debit card, Apple Pay, or Google Pay. Just tap and go. Discounts do not apply to Apple Pay or Google Pay. 
  • I want to use my phone and manage fares digitally. 
    • Use the CATA Mobile Pay app or the Transit app to buy tickets or store value. 
  • I qualify for discounted fares. 
    • Use the CATA Mobile Pay app, Transit app, or a prepaid fare card (coming soon) linked to an eligible account. Be ready to show valid ID if asked. 
  • I ride often and want to save money. 
    • Choose a 31-day pass, semester pass, or multi-ride card. 
  • I don’t use a smartphone or bank card. 
    • Pay with cash, passes, ride cards, or blue tokens (Spec-Tran only). 
  • I ride Spec-Tran, Redi-Ride, or Connector services. 
    • Use punch passes, cash, or eligible mobile payment options, depending on the service. 
  • I want a reloadable option without paying cash each trip. 
    • The prepaid fare card (coming soon) lets you load funds and tap to pay. 
  • I ride CATA Rydz. 
    • Pay through the CATA Rydz app or with cash when boarding. 

General Questions

  • What is Pay Your Way? 
    • Pay Your Way highlights the different ways you can pay your fare when riding CATA, including cash, passes, mobile apps, and contactless options. 
  • Do all payment options work on every CATA service? 
    • No. Some payment methods are not accepted on certain services. Always check which options apply to your service. 

Credit and Debit Cards

  • Can I pay with a credit or debit card? 
    • Yes, on most services. Tap a contactless Visa, Mastercard, or debit card on the vehicle validator or tablet. 
  • Which services accept credit and debit cards? 
    • All CATA services except the Shopping Bus. 
  • Are Visa gift cards accepted? 
    • No. Visa gift cards are not accepted. 

Apple Pay and Google Pay

  • Can I use Apple Pay or Google Pay? 
    • Yes, on most services with a compatible smartphone or smartwatch. 
  • Which services accept Apple Pay and Google Pay? 
    • All services except the Shopping Bus and CATA Rydz. 
  • Do discounts apply? 
    • No. Fare discounts are not available with Apple Pay or Google Pay. 

Prepaid Fare Card (Coming Soon)

  • What is the prepaid fare card? 
    • A reloadable card you can tap to pay your fare. 
  • Which services accept the Prepaid Fare Card? 
    • All services except the Shopping Bus and CATA Rydz. 
  • Where can I get one? 
    • At CATA facilities, including the CTC, Multimodal Gateway, and Tranter Office. 
  • How do I load funds onto the card? 
    • Cards start with a $0 value. Riders can add up to $100 depending on how much money they want to load. Funds can be added at: 
      • CATA Customer Experience Representatives (CXRs) at the CTC, Gateway and Tranter St. headquarters.   
      • Select stores including Walgreens, CVS, 7-Eleven, Walmart, Meijer and Target, etc..  
      • CATA vending machines (once installed)  
  • Are there any limits or expiration dates? 
    • Cards have a maximum balance of $100. Funds don't expire.  
  • Can customers access discounted fares with the prepaid card? 
    • Yes, but only if the card is linked to an account and set as the primary token with a valid discounted fare entitlement. If a generic card is used without linking, standard fares will be charged. 
  • Does the validator display the amount deducted at the time of tap? 
    • No. The validator does not display the charge for prepaid, credit, or debit cards. Riders can check their charges by:  
      • Logging into their account through the customer portal   
      • Reviewing account statements   
      • Asking a CATA Customer Experience Representative (CXR) 
  • How can customers check the remaining balance on their prepaid card?  
    • Riders can check their balance through: 
      • The customer portal   
      • Asking a CXR   
      • Vending machines (once installed) 
  • Can I swipe the card? 
    • No. The card must be tapped on the validator or tablet. 

Mobile Apps: CATA Mobile Pay and Transit App

  • What can I do with the apps? 
    • Buy digital passes or store value and scan your ticket when boarding. 
  • Which services accept mobile app payments? 
    • All services except the Shopping Bus and CATA Rydz. 
  • Can I use a screenshot of my ticket? 
    • No. Only active tickets shown in the app are accepted. 
  • Are discounted fares available? 
    • Yes, for eligible riders such as seniors, Medicare cardholders, riders with disabilities, and students. 

Passes and Ride Cards

  • What services accept one-ride passes? 
    • Fixed-route service only. 
  • How do I use passes and ride cards? 
    • Insert the pass or card into the farebox when boarding (does not include punch passes). 
  • Which services use punch passes? 
    • Spec-Tran, Redi-Ride, Rural Service, and Connector services. Hand the pass to the driver. 
  • Can passes be shared? 
    • Only 10-ride passes can be shared. 31-Day and Semester passes cannot be shared. 
  • How do 31-day passes work? 
    • Insert the pass into the left side of the farebox to activate it. After activation, swipe it for each ride. 

Cash Payments

  • Can I pay with cash? 
    • Yes. Cash is accepted on all CATA services. 
  • What bills and coins are accepted? 
    • $1, $5, and $10 bills, and U.S. coins up to 25 cents. 
  • Do drivers make change? 
    • No, drivers do not make change. If change is needed, the farebox issues a CATACash Card on vehicles equipped with a farebox. 

Blue Tokens

  • What are blue tokens used for? 
    • Spec-Tran only. 
  • Where can I buy blue tokens? 
    • At CATA facilities and select pass vendors. 

Free and Discounted Fares

  • Who rides free? 
    • Veterans from all U.S. Armed Forces and Reserves ride free every day on all CATA services. Children under 42 inches tall ride free when accompanied by an adult. 
  • Who qualifies for discounted fares? 
    • Seniors 62 and older, Medicare cardholders, riders with disabilities with valid CATAClub or ADA ID, and eligible students with valid ID qualify for discounted fares. 
  • How to do I obtain a discounted fare.  
    • Show a valid student ID, Medicare card, ADA card or CATAClub card to pay a discounted 60¢ fare or buy a discounted pass. 

Transfers

  • Are transfers free? 
    • Yes. Riders can request a free transfer card when boarding their first bus. 
  • How long are transfers valid? 
    • Transfers allow travel to another route or service going in the same direction within two hours, for up to two rides. Transfers are not valid for return trips. 
  • Do I pay more when transferring? 
    • Transfers to equal or lower-fare services are free. Pay the difference when transferring to a higher-fare service. 
  • How do transfers work with CATA Rydz? 
    • Fixed-route to CATA Rydz: 
      • You pay your fare when boarding your fixed-route bus. When transferring to CATA Rydz, your transfer is automatically recognized through geolocation in the CATA Rydz app. Simply book your trip in the app, and your transfer will be applied free of charge. 
    • CATA Rydz to fixed-route: 
      • You pay your fare (with cash or through the CATA Rydz app) when entering the vehicle. When transferring to a fixed-route bus, request a free paper transfer from your CATA Rydz driver. Present this paper transfer to the fixed-route bus driver when boarding. 

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