Events

The program allows riders to conveniently share constructive feedback about their experiences with CATA’s fixed-route service as they travel to and from their destinations. CATA representatives will be aboard buses to interact with customers and document their feedback.

Those unable to attend an onboard Listening Bus session, or customers utilizing any of CATA’s paratransit services who would like to provide input about their trips can do so by submitting an online feedback form at cata.org/Feedback or by calling a Customer Experience Representative at 517-394- 1000.

Responses obtained will be considered in new route planning, the enhancement of existing services and/or the elimination of services that no longer effectively serve riders.

Monday, December 4, 2023:

• Route 5 – South Cedar – Edgewood
  • Depart from CTC @ 1:00 p.m. or catch the bus along the route at the times below as we travel to Edgewood and Washington.
    • CTC 1:00 p.m. | Cedar and Jolly 1:11 p.m. | Meijer, S. Penn 1:20 p.m. | Edgewood and Washington 1:24 p.m. |
  • Depart from Edgewood and Washington at 1:24 p.m. or catch the bus along the route at the times below as we travel to the CTC.
    • Edgewood and Washington 1:24 p.m. | Meijer, S. Penn 1:30 p.m. | Cedar and Jolly 1:32 p.m. | CTC 1:55 p.m. |
• Route 3 – Willow – Marketplace Blvd.
  • Depart from CTC @ 2:10 p.m. or catch the bus along the route at the times below as we travel to Walmart.
    • CTC 2:10 p.m. | Willow and MLK, Jr. Blvd. 2:18 p.m. | Saginaw and Waverly 2:26 p.m. | Lansing Mall 2:32 p.m. | Walmart 2:46 p.m. |
  • Depart from Walmart at 2:46 p.m. or catch the bus along the route at the times below as we travel to the CTC.
    • Walmart 2:46 p.m. | Meijer W. Saginaw 3:00 p.m. | Saginaw and Waverly 3:05 p.m. | Willow and MLK, jr. Blvd. 3:12 p.m. | CTC 3:28 p.m. |

• CATA staff will be available to take feedback inside the MSU-CTC/Ramp 1 between 1:00 p.m. and 3:00 p.m.

Export event