The Capital Area Transportation Authority announces its 2026 Listening Bus sessions hosted on CATA’s fixed-route buses. This program gives riders a convenient way to share constructive feedback about their experiences while traveling to and from their destinations. During each session, CATA representatives will board buses to engage with customers and document their feedback.
Riders who are unable to take part in an onboard Listening Bus session, including those who use any of CATA’s paratransit services, may share feedback by completing the online form at www.cata.org/Feedback or by calling Customer Experience at 517-394-1000.
Feedback collected will be considered in new route planning, improvements to existing services and potential elimination of services that no longer meet rider needs.
The 2026 Listening Bus dates, routes and times are indicated below. Sessions will take place on the third Thursday of each month. Schedules are subject to change. For the most up-to-date departure times and boarding locations, visit www.cata.org/ListeningBus.
Thursday, Jan. 15, 2026
Route 10 – 10:10 a.m. to 10:55 a.m.
Route 22 – 1:05 p.m. to 2:15 p.m.
Thursday, Feb. 19, 2026
Route 16 – 10:10 a.m. to 11:05 a.m.
Route 7 – 1:30 p.m. to 2:55 p.m.
Thursday, March 19, 2026
Ramp 1 – 10:00 a.m. to 11:00 a.m.*
Route 20 – 1:45 p.m. to 3:10 p.m.
Thursday, April 16, 2026
Route 18 – 11:27 a.m. to 12:57 p.m.
Route 26 – 1:25 p.m. to 2:05 p.m.
Thursday, May 21, 2026
Route 13 – 9:40 a.m. to 10:35 a.m.
Route 12 – 1:40 p.m. to 2:35 p.m.
Thursday, June 18, 2026
Route 15 – 10:40 a.m. to 11:35 a.m.
Route 1 – 12:28 p.m. to 1:55 p.m.
Thursday, July 16, 2026
Route 8 – 9:40 a.m. to 11:05 a.m.
Route 2 – 12:40 p.m. to 1:35 p.m.
Thursday, Aug. 20, 2026
Route 24 – 9:35 a.m. to 10:30 a.m.
Route 23 – 2:05 p.m. to 3:10 p.m.
Thursday, Sept. 17, 2026
Route 25 – 10:40 a.m. to 11:34 a.m.
Ramp 1 – 1:00 p.m. to 2:00 p.m.*
Thursday, Oct. 15, 2026
Route 32 – 10:00 a.m. to 10:25 a.m.
Route 9 – 2:10 p.m. to 3:35 p.m.
Thursday, Nov. 19, 2026
Route 3 – 10:40 a.m. to 12:28 p.m.
Route 14 – 1:30 p.m. to 2:15 p.m.
Thursday, Dec. 17, 2026
Route 5 – 10:20 a.m. to 11:30 a.m.
Route 11 – 1:10 p.m. to 2:05 p.m.
*Some Listening Bus sessions on Michigan State University’s campus will take place at the MSU/CTC located at Ramp 1 due to higher ridership on campus buses.