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2019 Community Report

2019: A Year in Review

It's important for us to set goals in order to serve you and the community at our best. Over the course of 2019, we pursued a strategic plan with five key goals:

  1. Community Partnership
  2. Organizational Strength
  3. Customer Experience Excellence
  4. Dynamic Workplace
  5. Regional Mobility

These goals resulted in a number of innovative features for our community: new bus shelters, a fleet of Nova buses and more. They also brought forth some incredible stories, as you'll see in the pages of our 2019 Community Report and videos.

To access the PDF version of this report, please click here.

WORD ON THE STREET

Hear what some of our riders have to say about CATA!

OZAY M. & DUSTIN H.

Experiencing art and culture in Lansing


SARAH A.

Public transportation that works


AMY B.

Moving 65,000 people across campus

MICHAEL D.

My first experience using public transportation


WOLFGANG B.

Why MSU partnered with CATA

EDUARDO G.

Choosing CATA every day since 2001


EDMOND S.

Recovering from stroke with public transportation

Share Your Story