Language Line
CATA partners with Language Line to provide real-time interpretation support in over 240 languages, including American Sign Language. Every rider can access CATA’s services and information in their preferred language — by phone or in person
Translation service for CATA riders
미국 수도권 교통공사 (Capital Area Transportation Authority, CATA) 승객을 위한 번역 서비스
CATA 乘客专享翻译服务
خدمة ترجمة لركاب CATA
خدمت ترجمه برای مسافران CATA
Servicio de traducción para los pasajeros de CATA
CATA partners with Language Line, an interpretation service that provides real-time translation support in over 240 languages, including American Sign Language. Regardless of language, customers can access CATA’s information, services, and a translator virtually or by phone.
Language Line translators can help with transit service information, trip planning, fares, and other questions.
To request translation services by phone
- Call a Customer Experience Representative at 517-394-1000 for fixed-route service (regular service that operates on a fixed schedule) or at 517-394-2282 for paratransit services.
- Ask to speak with a translator.
- The customer will be connected to a translator through a three-way call.
To request virtual translation on-site
- Visit a CATA Information Booth located at the downtown CATA Transportation Center, Capital Area Multimodal Gateway or Administrative Offices.
- Ask a Customer Experience Representative to connect with a translator.
- A three-way call will be initiated through a provided mobile device, connecting the customer with a translator.
Title VI Nondiscrimination Statement
CATA services are provided in accordance with Title VI of the Civil Rights Act of 1964, without discrimination on the basis of race, color, or national origin.