In
compliance with Title VI of the Civil Rights Act of 1964, CATA operates
all of its programs and provides public transportation services without
regard to race, color, and national origin. Further, CATA provides
services to the public and does not discriminate on the basis of race,
color, religion, national origin, sex, age, height, weight, sexual
orientation, marital, military or veteran, or familial status; or
mental or physical ability which can be accommodated reasonably. Anyone
who has a discrimination complaint against CATA or a sub recipient
should contact CATA Customer Service at 517.394.1100. Formal complaints
should be in writing and mailed to:
Attn: Assistant Executive Director
Capital Area Transportation Authority
4615 Tranter Street
Lansing, MI 48910
CATA will respond and may request further information with the goal to obtaining an appropriate resolution.
Formal
complaints may also be initiated by filing a complaint with the Federal
Transit Administration Office of Civil Rights or the Michigan
Department of Civil Rights.
Additional information on the
non-discrimination obligations of CATA or its sub recipients may be
requested from CATA's Assistant Executive Director at the above address
or by telephone at 517.394.1100.